---
title: "Privacy Settings - Help Desk - mssgs"
description: "End-to-end encryption, DM requests, chat locks and location privacy - your controls, explained."
canonical: https://mss.gs/en/help/account/privacy-settings
language: en
---

# Privacy Settings

End-to-end encryption, DM requests, chat locks and location privacy - your controls, explained.

mssgs is built privacy-first: EU hosting, GDPR compliance and end-to-end encrypted private chats by default. These are the knobs you control yourself.

## Who can reach you

- **DM requests** - new people land in a request queue first; you accept or deny. Spam never reaches your inbox.

- **Ghost mode** - per-DM switch that makes messages disappear after everyone's read them and left the chat (see [Ghost Mode](https://mss.gs/en/help/tools/ghost-mode-one-time-view)).

## Locks on your chats

- **Chat locks** - protect any conversation with a 4-digit PIN; it re-locks automatically after a few minutes idle

- **Biometric unlock** - open locked chats with Face ID / Touch ID where your device supports it

- **Memories** - your private photo vault, also behind Face ID or a code

## Location privacy

Sharing your live location is always your choice per conversation. With Premium you get two extra tools: **freeze** your location on a spot (it stays there until you unfreeze) or go **ghost** on the map entirely.

## Account security

Enable two-factor authentication under **Settings → Security** (authenticator app, SMS or email) and review your signed-in devices under **Settings → Devices** - sign out anything you don't recognize with one tap.

## Your data

- **No AI training** - your message content is never used to train AI models.

- **Full export, anytime** - download all your data whenever you like. If you cancel, you get 30 days to export before everything is permanently deleted.

## Was this article helpful?

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## Still need help?

Our support team usually replies within 24 hours.
