---
title: "Creating a Bot - Help Desk - mssgs"
description: "Bots are first-class users on mssgs - build one with webhooks and slash-command triggers."
canonical: https://mss.gs/en/help/bots-mcp/creating-a-bot
language: en
---

# Creating a Bot

Bots are first-class users on mssgs - build one with webhooks and slash-command triggers.

On mssgs, bots aren't hacks or workarounds - they're **first-class users** with a BOT label, their own profile and custom status. Your community members can mention them, DM them and use their commands.

## The building blocks

- **Incoming webhooks** - a URL your service posts to, and the message lands in a channel. Perfect for alerts (CI results, monitoring, tickets).

- **Slash-command triggers** - members type /yourcommand , mssgs calls your webhook, your response posts back. Interactive bots without any framework.

- **Action buttons** - buttons on bot messages that fire triggers or webhook actions when pressed (see [Bot Cards & Buttons](https://mss.gs/en/help/bots-mcp/bot-cards-buttons)).

## Your first bot in five minutes

Full request/response formats, examples and error codes live in the [API documentation](https://mss.gs/en/docs), with rendered card previews in the [bot guide](https://mss.gs/en/docs/bots). And if you want AI-driven behavior without building anything, the [MCP route](https://mss.gs/en/help/bots-mcp/what-is-mcp) might be all you need.

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