Contact Support
How to reach the mssgs team - and what to include so we can help you fast.
Can't find the answer here? A human reads every message.
Reach us
- Contact form - mss.gs/contact, the fastest route
- Email - support@mss.gs
- In the app - Settings → send feedback, logs attached if you choose
We usually reply within 24 hours, in Dutch or English - your pick.
Help us help you
Include these and we'll get to the answer in one reply:
- Your username (never your password - we will never ask for it)
- The platform and version (iOS / Android / desktop, found in Settings → About)
- What you expected and what actually happened
- A screenshot or screen recording, if you can
Something down for everyone? Check mss.gs/status first - live status and past incidents are listed there.
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