Common Issues

I never received my login code

• Check your spam/junk folder - the code email sometimes lands there.
• Wait a full minute and request a new code; only the latest code is valid.
• Double-check the email address for typos.

I'm not getting notifications

• Check the system notification permission for mssgs (iOS/Android Settings → Notifications; macOS System Settings → Notifications).
• Check whether the conversation or server is muted in mssgs itself - see Notifications.
• On desktop: if the inactivity timeout is routing alerts to your phone, they'll arrive there instead.

The desktop app won't update

Updates install on restart. Quit mssgs completely (tray icon → Quit) and reopen it. Still stuck? Download the latest installer from mss.gs/downloads and install over the existing copy - your chats and settings are untouched.

A game invite doesn't work

• Make sure everyone is on a recent version of mssgs - game rooms need matching versions.
• Ask the host for the 6-character room code or QR and join manually from the game menu.
• Room full? Games seat 2 to 4 players depending on the title - see Playing games.

My AI tool can't reach the MCP server

• The MCP server only runs while the desktop app is open and you're signed in.
• Confirm AI / MCP access is on in Settings → Integrations, and your token hasn't been revoked.
• If the port changed (it walks forward when busy), copy the config again from the Integrations tab.

Messages won't send

• Check your connection - mssgs reconnects automatically when you're back.
• Large attachment? The free limit is 25 MB.
• Check mss.gs/status - if something is wrong on our side, it's listed there.